Returns & Exchanges
At BEAUEYE (US), we want you to love your beauty routine. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on items in their original, unused condition.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a return authorization.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all seals remain intact and any promotional gifts are included to avoid partial refunds.
- 3.Ship the Items
Attach the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days back to your original payment method.