Returns & Exchanges

At BEAUEYE (US), we want you to love your beauty routine. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a return authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all seals remain intact and any promotional gifts are included to avoid partial refunds.

• 3.
  Ship the Items

  Attach the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days back to your original payment method.