Frequently Asked Questions
Everything you need to know about your BEAUEYE experience.
How long does shipping take within the US?
Standard shipping typically takes 3-7 business days, while expedited options are available at checkout for faster delivery.
Are BEAUEYE beauty products cruelty-free?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and never tested on animals.
What is your return policy?
We offer a 30-day return policy on unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Are your products safe for sensitive skin?
Our formulas are designed with high-quality ingredients to be gentle; however, we always recommend performing a patch test or reviewing the full ingredient list if you have specific allergies.